Five Languages of Apology

Read a book review of "The Five Languages of Apology" by Gary Chapman and Jennifer Thomas. I found the 5 points interesting and relevant.

Expressing Regret - "I am sorry."
Accepting Responsibility - "I was wrong."
Making Restitution - "What can I do to make it right?"
Genuinely Repenting - "I'll try not to do that again."
Requesting Forgiveness - "Will you please forgive me?"